If you have questions, please contact us by emailing us through our local offices.
When these Terms mention “MetroResidences,” “Company,” “we,” “us,” or “our,” it refers to the MetroResidences company you are contracting with.
Minimum Cleanliness and Electricity Conservation Standards: The Company reserves the right to impose an additional fee whereby minimum standards are not maintained in the following areas during and at the end of the stay:
Handover in good condition: The Guest is to handover the Unit and its fixtures in good condition on the check-out day. For the full security deposit to be returned:
Premature Termination of Lease:
You should not commit any sort of activities that are against the law, including but not limited to physical or sexual assault, sexual abuse, sexual harassment, domestic violence, robbery, human trafficking, other acts of violence, or hold anyone against their will. Members of dangerous organisations, including terrorist, organised criminal, and violent racist groups, are not welcome to use the MetroResidences Platform.
We take suicide, any form of self-harm, eating disorders, and drug abuse very seriously. We will work to help people in such crisis(es).
When you use the MetroResidences Platform and our Collective Content, you do so voluntarily, and at your own risk. The MetroResidences Platform and Collective Content is provided “as is”, without warranty of any kind, either express or implied.
You agree that you have had whatever opportunity you deem necessary to investigate the MetroResidences Services, laws, rules, or regulations that may be applicable to your property(ies) and/or MetroResidences Services you are receiving and that you are not relying upon any statement of law or fact made by MetroResidences relating to a Listing.
If we choose to conduct identity verification or background checks on any Member, to the extent permitted by applicable law, we disclaim warranties of any kind, either express or implied, that such checks will identify prior misconduct by a Member or guarantee that a Member will not engage in misconduct in the future.
The foregoing disclaimers apply to the maximum extent permitted by law. You may have other statutory rights. However, the duration of statutorily required warranties, if any, shall be limited to the maximum extent permitted by law.