{"id":8678,"date":"2018-12-04T17:03:26","date_gmt":"2018-12-04T09:03:26","guid":{"rendered":"https:\/\/expat.metroresidences.com\/sg\/?p=8678"},"modified":"2018-12-11T15:33:54","modified_gmt":"2018-12-11T07:33:54","slug":"worst-secrets-of-the-hospitality-world","status":"publish","type":"post","link":"https:\/\/expat.metroresidences.com\/sg\/everyday-living\/worst-secrets-of-the-hospitality-world\/","title":{"rendered":"Worst secrets of the hospitality world"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221;][vc_column column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;all&#8221; background_color=&#8221;#fefeff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;10px&#8221; top_margin=&#8221;-20%&#8221; width=&#8221;5\/6&#8243; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221;]<div class=\"divider-wrap\"><div style=\"margin-top: 5px; width: 100px; height: 10px; margin-bottom: 5px;\" data-width=\"100\" data-animate=\"yes\" data-animation-delay=\"\" data-color=\"accent-color\" class=\"divider-small-border\"><\/div><\/div>[vc_custom_heading text=&#8221;Worst secrets of the hospitality world.&#8221; font_container=&#8221;tag:h1|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1543196198763{margin-bottom: 20px !important;}&#8221;][vc_custom_heading text=&#8221;We usually associate dining and accommodation establishments with a correlated \u2018star ranking\u2019. The higher the number of stars said establishment claims to be ranked, the higher standard of service one would expect from it.&#8221; font_container=&#8221;tag:h3|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_column_text css_animation=&#8221;fadeIn&#8221; css=&#8221;.vc_custom_1543914102710{margin-top: 20px !important;margin-bottom: 20px !important;}&#8221;]From cleanliness to services provided, more and more whistleblowers have been coming forward to shed light on appalling practises that go on in the hospitality industry. So here\u2019s a collection of what we know and what you should.[\/vc_column_text][vc_column_text css_animation=&#8221;fadeIn&#8221; css=&#8221;.vc_custom_1544513613667{margin-top: 20px !important;margin-bottom: 20px !important;}&#8221;]<b>You probably aren\u2019t getting the best choice.<\/b><\/p>\n<blockquote>\n<h6><i><span style=\"font-weight: 400\">\u201cThere is a lot that goes on behind closed doors. Even at the start, your booking process isn&#8217;t as \u2018honest\u2019 as you\u2019d hope for it to be. Best options are usually reserved for travel companies and agents. Sales teams and managers get a cut from the deals made with travel companies.<\/span><\/i><em><span style=\"font-weight: 400\">&#8220;<\/span><\/em><\/h6>\n<\/blockquote>\n<p><span style=\"font-weight: 400\">Embracing the digital age, we book <a href=\"https:\/\/metroresidences.com\/sg\/expat-life\/explore\/the-shopaholic-expats-guide-to-online-shopping-in-singapore\/\">most things online<\/a>. But <a href=\"https:\/\/metroresidences.com\/sg\">online booking<\/a> transactions might not be your best bet. In efforts to make online booking seamless and efficient, systems are built to push out whatever room they have at hand.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Plus, when manual bookings are processed, due to volume and high turnover rates, you might be getting lower quality options because the person handling these bookings, just wants to get his or her job done. It\u2019s nothing personal.<\/span>[\/vc_column_text]<div class=\"img-with-aniamtion-wrap \" data-max-width=\"100%\" data-border-radius=\"none\"><div class=\"inner\"><img loading=\"lazy\" decoding=\"async\" data-shadow=\"none\" data-shadow-direction=\"middle\" class=\"img-with-animation \" data-delay=\"0\" height=\"836\" width=\"1254\" data-animation=\"fade-in\" src=\"https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/iStock-922973882.jpg\" srcset=\"https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/iStock-922973882.jpg 1254w, https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/iStock-922973882-300x200.jpg 300w, https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/iStock-922973882-768x512.jpg 768w, https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/iStock-922973882-1024x683.jpg 1024w, https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/iStock-922973882-900x600.jpg 900w\" sizes=\"auto, 100vw\" alt=\"\" \/><\/div><\/div>[vc_column_text css_animation=&#8221;fadeIn&#8221; css=&#8221;.vc_custom_1543196432323{margin-top: 20px !important;margin-bottom: 20px !important;}&#8221;]<b>They don&#8217;t even wash it!<\/b><\/p>\n<p><span style=\"font-weight: 400\">We\u2019ve heard whispers; you know that nice warm napkin you use to wipe your face with? Others enjoy it too and chances are, there\u2019s still a bit of them left on those towels. Your seemingly sterile face towel might not be as fresh as you would have hoped. <\/span><\/p>\n<p><span style=\"font-weight: 400\">High customer turnovers and long shifts might see your towel only lightly splashed in a communal pail and tossed in the microwave to make it \u2018hot\u2019, then it&#8217;s on to the next unsuspecting individual. It&#8217;s not that sterile.<\/span><\/p>\n<p><span style=\"font-weight: 400\">On the topic of wiping and everything unsterilised, you might want to wash cups and glasses yourself. Housekeepers have been known to reuse the same cleaning cloth used to wipe down everything in the toilet; from the sink to the toilet bowl, to give cups and glasses a good rub.<\/span><\/p>\n<p><span style=\"font-weight: 400\">So next time you want to put something on your face or in your mouth, think twice.<\/span>[\/vc_column_text]<div class=\"img-with-aniamtion-wrap \" data-max-width=\"100%\" data-border-radius=\"none\"><div class=\"inner\"><img loading=\"lazy\" decoding=\"async\" data-shadow=\"none\" data-shadow-direction=\"middle\" class=\"img-with-animation \" data-delay=\"0\" height=\"3355\" width=\"3355\" data-animation=\"fade-in\" src=\"https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/pikwizard-a1e93763c7adf85251f71f8352b0824d.jpg\" srcset=\"https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/pikwizard-a1e93763c7adf85251f71f8352b0824d.jpg 3355w, https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/pikwizard-a1e93763c7adf85251f71f8352b0824d-150x150.jpg 150w, https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/pikwizard-a1e93763c7adf85251f71f8352b0824d-300x300.jpg 300w, https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/pikwizard-a1e93763c7adf85251f71f8352b0824d-768x768.jpg 768w, https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/pikwizard-a1e93763c7adf85251f71f8352b0824d-1024x1024.jpg 1024w, https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/pikwizard-a1e93763c7adf85251f71f8352b0824d-100x100.jpg 100w, https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/pikwizard-a1e93763c7adf85251f71f8352b0824d-140x140.jpg 140w, https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/pikwizard-a1e93763c7adf85251f71f8352b0824d-500x500.jpg 500w, https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/pikwizard-a1e93763c7adf85251f71f8352b0824d-350x350.jpg 350w, https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/pikwizard-a1e93763c7adf85251f71f8352b0824d-1000x1000.jpg 1000w, https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/pikwizard-a1e93763c7adf85251f71f8352b0824d-800x800.jpg 800w\" sizes=\"auto, 100vw\" alt=\"\" \/><\/div><\/div>[vc_column_text css_animation=&#8221;fadeIn&#8221; css=&#8221;.vc_custom_1543973677937{margin-top: 20px !important;margin-bottom: 20px !important;}&#8221;]<b>Breathe in that bacteria.<\/b><\/p>\n<p><span style=\"font-weight: 400\">Poor maintenance systems and constant <a href=\"https:\/\/metroresidences.com\/sg\/expat-life\/work\/top-tips-for-business-traveler\/\">humid weather<\/a> come hand in hand for this next one. Ever get that unsettling damp odour of mildew when you walk into older establishments? That\u2019s probably because it <\/span><i><span style=\"font-weight: 400\">is<\/span><\/i><span style=\"font-weight: 400\"> mould and mildew. <\/span><\/p>\n<p><span style=\"font-weight: 400\">This build-up of mould is often caused by the tireless running of the air-conditioning units in humid climates coupled with the disregard for a clean every now and then. The cool air you feel is likely to be laden with particles you would rather not inhale. <\/span><\/p>\n<p><span style=\"font-weight: 400\">People tend to pick non-smoking options when it comes to rooms or areas but with the gunk that\u2019s already building up in the air-conditioning units, does it really make a difference? Those prone to asthma attacks and respiratory infections should take note of this. <\/span>[\/vc_column_text][vc_column_text css_animation=&#8221;fadeIn&#8221; css=&#8221;.vc_custom_1543196613125{margin-top: 20px !important;margin-bottom: 20px !important;}&#8221;]<b>Daily <\/b><b><i>not-so<\/i><\/b><b> Specials<\/b><\/p>\n<p><span style=\"font-weight: 400\">There is a reason why places like to promote \u2018Daily Specials\u2019. It\u2019s highly likely that the only reason they are pushing out \u2018Fish &amp; Chips\u2019 is because the fish is about to go bad.<\/span><\/p>\n<p><span style=\"font-weight: 400\">It makes sense, business-wise. You would want to cut your losses. What does it mean for patrons? You won&#8217;t be getting the best quality produce. We would suggest avoiding seafood specials; things like clam chowder &#8211; daily specials, if you want to be safe. <\/span><\/p>\n<p><span style=\"font-weight: 400\">Of course, this does not necessarily happen everywhere but with the recent food poisoning scare, one would rather be safe than sorry.<\/span>[\/vc_column_text]<div class=\"img-with-aniamtion-wrap \" data-max-width=\"100%\" data-border-radius=\"none\"><div class=\"inner\"><img loading=\"lazy\" decoding=\"async\" data-shadow=\"none\" data-shadow-direction=\"middle\" class=\"img-with-animation \" data-delay=\"0\" height=\"836\" width=\"1254\" data-animation=\"fade-in\" src=\"https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/iStock-1012585768.jpg\" srcset=\"https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/iStock-1012585768.jpg 1254w, https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/iStock-1012585768-300x200.jpg 300w, https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/iStock-1012585768-768x512.jpg 768w, https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/iStock-1012585768-1024x683.jpg 1024w, https:\/\/expat.metroresidences.com\/sg\/wp-content\/uploads\/sites\/4\/2018\/11\/iStock-1012585768-900x600.jpg 900w\" sizes=\"auto, 100vw\" alt=\"\" \/><\/div><\/div>[vc_column_text css_animation=&#8221;fadeIn&#8221; css=&#8221;.vc_custom_1543455288940{margin-top: 20px !important;margin-bottom: 20px !important;}&#8221;]<b>You\u2019re paying for yourself.<\/b><\/p>\n<p><span style=\"font-weight: 400\">Everyone\u2019s cutting cost. Even the chefs. Of course, they are happy to accede to your request for the premium grade abalone or truffle for your wedding banquet menu. But do you know that to ensure high-profit margin, some establishments would only serve up the quality ingredients to the VIP tables, and use a lower grade option for the rest of your guests? \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Would you have the time to inspect the food at every table? No. Will the guests complain? Of course not! They probably won&#8217;t even know the difference.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>With a pinch of salt.<\/b><\/p>\n<p><span style=\"font-weight: 400\">Now, we can&#8217;t guarantee all these practises happen <\/span><b>across the board<\/b><span style=\"font-weight: 400\"> neither can we assure you they don&#8217;t. So take it with a pinch of salt and whatever you do, just don&#8217;t put that towel on your face.<\/span>[\/vc_column_text][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; width=&#8221;1\/6&#8243; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_widget_sidebar enable_sticky=&#8221;true&#8221; sidebar_id=&#8221;blog-sidebar&#8221;][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; overlay_strength=&#8221;0.3&#8243; shape_divider_position=&#8221;bottom&#8221;][vc_column column_padding=&#8221;padding-4-percent&#8221; column_padding_position=&#8221;all&#8221; background_color=&#8221;#fefeff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;10px&#8221; top_margin=&#8221;-20%&#8221; width=&#8221;5\/6&#8243; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221;][vc_custom_heading text=&#8221;Worst secrets of the hospitality world.&#8221; font_container=&#8221;tag:h1|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1543196198763{margin-bottom: 20px&#8230;<\/p>\n","protected":false},"author":15,"featured_media":8686,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19,2,3,5,11,14,15],"tags":[],"class_list":["post-8678","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-everyday-living","category-explore","category-housing","category-serviced-apartments","category-travel","category-work"],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/expat.metroresidences.com\/sg\/wp-json\/wp\/v2\/posts\/8678","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/expat.metroresidences.com\/sg\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/expat.metroresidences.com\/sg\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/expat.metroresidences.com\/sg\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/expat.metroresidences.com\/sg\/wp-json\/wp\/v2\/comments?post=8678"}],"version-history":[{"count":7,"href":"https:\/\/expat.metroresidences.com\/sg\/wp-json\/wp\/v2\/posts\/8678\/revisions"}],"predecessor-version":[{"id":8733,"href":"https:\/\/expat.metroresidences.com\/sg\/wp-json\/wp\/v2\/posts\/8678\/revisions\/8733"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/expat.metroresidences.com\/sg\/wp-json\/wp\/v2\/media\/8686"}],"wp:attachment":[{"href":"https:\/\/expat.metroresidences.com\/sg\/wp-json\/wp\/v2\/media?parent=8678"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/expat.metroresidences.com\/sg\/wp-json\/wp\/v2\/categories?post=8678"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/expat.metroresidences.com\/sg\/wp-json\/wp\/v2\/tags?post=8678"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}