如何預訂
Renting an apartment should be effortless and simple.
Finding the right apartment
Finding the perfect apartment is crucial. With our search widget, we provide the most accurate property details, photos and virtual tour so that you can book your apartment without viewing.
With our strict property listing process, we inspect every apartment it meets our MetroResidences high quality standards. We even provide a 100% refund if you do not get an apartment as described in our website.
Speak to our sales agent
If you require more property information and recommendation where to stay, please email or call our sales agent. Our agents can send you more apartment proposal before you finalize your booking. Majority of our guest would speak to our agent before booking online.
Shortlist and confirm
Now that you’ve found the perfect place, let's lock in the dates and make it yours. Depending on the apartment you chose, there are two ways to book your apartment.
立即預訂。
若該公寓在您選擇的日期為可入住，立即點擊附有「立即預訂」圖標的公寓預訂您理想的公寓
我要預訂
如果公寓列表顯示「該公寓的供應視情況而定」且沒有立即預訂圖標，請點擊「现在預訂」向我們發送預訂請求。
請求發出後，我們會為您立即確認該住宅物業否可入住。一旦我們確認該公寓是可入住，您將收到預訂確認信信息。
Online payment - Card or Bank Transfer
We'll calculate the rates for you and show you in a simple breakdown what you need to pay each month. The first payment usually includes 1st month rental, deposit and cleaning fee. For stays greater than 1 month, you will be billed later. To make payment you can select credit card or bank transfer in the payment check-out page.
Credit Card
This is the easist way to make rent payment as your booking will be confirmed immediately. For subsquent month rental, your card saved in our system will be auto-charged on the due date. Deposit refund is sent back to your credit card after move-out.
MetroResidences’ payments system is integrated with Stripe. One of the world's largest and most secure credit cards processing platforms. So you can rest easy that your credit card details are safe and secure.
Bank Transfer
For the 1st payment, we will issue an invoice via our check-out page. Once invoice is issued, you have 3 hours to make the bank transfer and upload the bank slip. The booking is confirmed once we have received payment in our bank.
For subsquent month rental, an invoviced will be email 2 week before the due date or you can login into your Dashboard to check payment detail. Deposit refund is sent back to your bank account after move-out.
Tenant Screening
After payment, we request you to submit identify documentation, travel visa and employer details for screening. This to ensure you have the financial ability to make pay the rental. 99% of our guest pass screening. If you are the unfortunate 1% that fails, payment will be refunded immediately.
Digital Sign Lease Agreement
Only after payment and screening is approved, we will send a contract for digitial signature on your mobile phone.
Need to make multiple bookings?
We understand that commercial projects vary in terms of scale and duration. Finding mid to long-term accommodation solutions for a large group under a budget can be challenging.
MetroResidences has assisted clients with accommodation needs in large-scale projects construction and even major sporting events. We are capable of customising proposals for groups from 5 to 500 rooms staying for an extended period.
